The objective is to give each stakeholder category a "weight" to reflect how each category influences the company's performance or it is influenced by the company.
Ansaldo STS' performance is evaluated considering the three components that characterise sustainable growth:
- economic, i.e., attainment of turnover, new customers, order backlog and profitability objectives;
- social, i.e., the company's capacity to create "shared value" (not just economic) by satisfying requirements and expectations;
- environment, health and safety, i.e., meeting objectives to reduce the company's direct and indirect impact on the environment and its workers' health and safety.
The scores assigned by each member of the internal sustainability committee were assembled to give the following map:
The stakeholder category perceived to be most strategic for the company, in line with its culture and values, is that of the customers, followed by partners, shareholders and employees.
The latter's influence on the company is seen to be greater than the company's influence on them. Once again, this decision reflects Ansaldo STS' culture of placing its people at the heart of its organisation, essential to its success.
Suppliers, local authorities and central public institutions are slightly lower on the matrix.
Once again, their influence over Ansaldo STS is seen to be greater than the other way round.
Local communities, the financial community and future generations are more influenced by the company's operations.